Installing Dynamics365 app for Outlook

Open your dynamics instance and remember to force classic mode. The new UI hasn’t updated at the time writing this blog. At the end of the URL “?forceClassic=1”.

Select “Automatically add the app”, then click Save. The status will change to Pending, and the app will be added in the background. It might take a few minutes.

Open outlook via

Some system emails in trial are special and might not work, but you should see the icon in the upper right hand corner next to reply all and the “thubs up”. Open the app.

This is what you see when the app is loaded in your Outlook. More about the app in a later post.

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